Terms of Service

General Terms:

You agree to use the AlienTraffic service in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out below.

By using the Service, you agree to be legally bound and to abide by the Terms of Service, just as if you had signed this Agreement. If you do not comply and/or continue to comply with the Terms of Service, AlienTraffic may terminate your right to access the service.

You will not engage in any conduct that in the discretion of AlienTraffic restricts or inhibits any other person from using or enjoying the Service. You agree to use the Service only for lawful purposes. You are prohibited from posting on or transmitting through the Service any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law.

AlienTraffic reserves the right to prohibit conduct, communication or content which it deems in its discretion to be harmful to individual users or other third-party rights, or to violate any applicable law.

Guaranteed Traffic Condition Terms of Service

Guaranteed traffic is a service which delivers a specified number of visitors to your website. Traffic generated by this service is targeted to the category and region chosen with your order.

You are guaranteed that we will deliver the number of visitors you have purchased, to the URL you specify, for as long as your URL remains in compliance with these terms. In the unlikely event that we do not deliver the number of visitors promised, we will provide a pro-rata refund based on the number of undelivered visitors and your purchase price.

We only rely on our tracking system for the number of hits/visitors sent to your website. Unlike third party counters, we do not have load time to worry about. There are an enormous amount of counters with various load rates and it is impossible to accommodate each customers counter. Our definition of a “visitor” for this service is when a 24 hour unique IP address loads your webpage. This means that any person will not count as a “visitor” to your website twice in the same day.

The source of visitors for this traffic can come from any combination of full page pop-unders and interstitial ads targeted to the category and region selected with your order.

All Traffic is sent AS IS with no guarantee of converting into sales. All campaigns are considered active, the moment the first visitor, hit or traffic is delivered to the client site. Once a campaign is active NO REFUNDS WILL BE GRANTED unless expressly granted by AlienTraffic on a per case basis!

All traffic will be delivered to the website address submitted with the order. In an event where there is an error with the submitted URL, the client will not hold us responsible for the error. Any traffic delivered to the client’s site reflecting the above error will not be credited or entitled to a refund.

We guarantee to deliver the number of ordered visitors to the specified URL within 60 days or less of the campaign start date. This is the only guarantee for this traffic service. We shall not be liable for any consequential, direct, indirect, incidental, punitive or other damages arising out of the use of the traffic package.

If we are unable to deliver the number of visitors promised within 60 days of the campaign starting date, you may request for a partial refund on a pro-rata basis. All the refund requests are thoroughly investigated and we reserve a right to approve or decline your request.

In an event that the client’s site becomes unavailable for any reason like server is, timed out, active but with internal server error and 404 errors, the client will not hold us responsible for these errors. Any traffic delivered to the client’s site during this down time will not be credited or refunded. In an event that any of the above errors occur including any errors that are not listed but clearly intended, the client may submit a request to put the campaign on hold. Upon resolution of the problem, the held campaign will continue. Any traffic previously sent will not be credited or refunded.

We use a state of the art tracking system to track your ad campaign. Each order is given a unique campaign id, which is used to track visitors to your site by day and time. The client understands that if the visitor viewing the ad closes it before it finishes loading, which could be due to network bandwidth, high impact graphics, animation or lack of interest, it will count as an ad view on our system. In other words, we have sent your site to the visitor and have therefore fulfilled our obligation. It is important to note that this scenario may not appear in your website statistics.

When you purchase a traffic campaign, you understand and agree that the statistics system utilized by us will serve as the official record of traffic delivered. We will not be held responsible for traffic not received on your campaign page but sent from our ad server during down. We do not allow campaign pages with any kind of popup windows, exit windows or any other kind of extra generated windows including system message windows and JavaScript alert windows, unless specified in the package description. Any additional window generated by your site shall be considered a popup window. You may not use any JavaScript to modify the window size. Your campaign page may not have any music or Java applets on the page. Attempting to use any JavaScript that change people’s homepages or add your website to their favorites is prohibited. If a popup window is installed on the URL at any time, we will stop the campaign and you will not be entitled to a refund.

Client understands that traffic counters on their site do not accurately represent the number of visitors sent to their website. This is due to the large amounts of traffic sent to the site in a relatively short time frame. Client also understands that we do not guarantee sales or sign ups and will not issue a refund if none are achieved. We will send visitors to your site, which is the only guarantee for this service.

Client acknowledges that the order is for the stated term. These terms and conditions are subject to change at any time after the stated term has ended. If a client signs up for a monthly plan for a discounted rate on their purchase the minimum term is 2 months. One can NOT sign up for a monthly plan and cancel prior to the first renewal date. 

Client may not sell, assign or transfer any of the rights or services accompanying the purchase. Client may not have any type of pop up advertising on the web site being promoted by us unless a package was ordered for the same. Client may not change the content of the URL being advertised in any manner without prior approval by our authorized staff. Any attempt either by accident or design undermining the intention of our service terms and conditions will result in immediate account deletion with no refund or adjustments available.

In the event that there is a discrepancy between the amount of traffic delivered by us and the amount of traffic delivered to the client, the client agrees to use the report prepared by our campaign manager.

Support staff is available virtually 24 hours a day. All requests must be made via email, phone call and live chat. Client also understands that technical support may be unavailable at times when the client initiates a contact. It is our policy to respond to all emails within 24 hours.

We shall be permitted to use the client’s name in connection with our marketing materials. Subject to the prior approval of our client, we may elect to issue a joint press release announcing the client’s marketing partnership with us.

We will not promote spam, scam, hate, pornography, warez, hacking or any other site/offer that could be considered offensive to the common viewer. Any attempt to bypass our intended guidelines will result in account cancellation and no recourse for a refund.

We will not deliver general traffic to a website containing content that is not appropriate for viewing by a general audience unless you specifically order casino or adult traffic. Inappropriate content when delivering traffic includes adult content, hate text, illegal content and content that encourages illegal activities or violence. What constitutes inappropriate content will be determined by the staff members of our company.

We will review your site before beginning the campaign. If your site is changed during the campaign and starts displaying inappropriate content, we will stop your campaign immediately. In this case, you will not be provided a refund on a pro-rata basis.

We cannot be held responsible for factors beyond our control that may interfere with our ability to deliver visitors to your website. Such factors include downtime on your server, overuse of your bandwidth quota, errors on your site, popup killers and network outages. Please contact your web hosting company or network provider if you are unsure about whether your hosting account is sufficient for the program you are ordering.

If any provision of this Agreement is deemed invalid or unenforceable by any jurisdiction or government agency, that particular provision will be deemed modified to the extent necessary to make the provision valid and enforceable, and the remaining provisions will remain in full force and effect.

Garanteed Traffic Campaign Guidelines
URLs in the program can not contain any of the following:

  1. Any form of redirect (301/302, Javascript or otherwise)
  2. Additional pop-up windows that load with your website, when a user exits your website or which opens within your website.
  3. Any website that automatically initiates download boxes or scripting that alters the user’s browser including Javascript alerts or dialogue boxes.
  4. Sound which plays automatically (background or flash).
  5. Adult, Illegal, Violent or Hate related content.

 

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